Your Trusted Travel Advisory Partner

Terms of Service

Effective Date: January 1, 2024

1. Service Agreement

TrustFactor Travel LLC provides travel advisory and planning services. By engaging our services, you agree to these terms and conditions.

2. Service Scope

Our services include travel planning, booking coordination, and advisory services. We act as intermediaries between clients and travel suppliers.

3. Payment Terms

Consultation fees are due upon booking. Travel costs are collected according to supplier requirements. Cancellation policies vary by supplier.

4. Liability Limitations

TrustFactor Travel's liability is limited to the fees paid for our services. We are not liable for supplier failures, weather delays, or circumstances beyond our control.

5. Intellectual Property

All itineraries and travel plans remain the intellectual property of TrustFactor Travel and are licensed for personal use only.

6. Dispute Resolution

Disputes will be resolved through binding arbitration in New York State under American Arbitration Association rules.

Privacy Policy

Effective Date: January 1, 2024

1. Information We Collect

We collect personal information necessary for travel planning including names, contact information, travel preferences, and payment details.

2. How We Use Information

Information is used solely for providing travel services, communicating with clients, and improving our services. We do not sell personal data.

3. Data Sharing

We share information only with travel suppliers necessary to fulfill your travel arrangements and only with your explicit consent.

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your information.

5. Your Rights

You have the right to access, correct, or delete your personal information. Contact us to exercise these rights.

6. Contact Information

For privacy concerns, contact our Data Protection Officer at [email protected] or +1 (212) 555-0847.

Cookie Policy

Effective Date: January 1, 2024

1. What Are Cookies

Cookies are small text files stored on your device that help us provide and improve our services.

2. Types of Cookies We Use

Essential Cookies: Required for website functionality and security.

Analytics Cookies: Help us understand how visitors use our website.

Marketing Cookies: Used to provide relevant advertisements and track campaign effectiveness.

3. Cookie Management

You can control cookies through your browser settings. Disabling essential cookies may affect website functionality.

4. Third-Party Cookies

We may use third-party services that set their own cookies. These are governed by their respective privacy policies.

5. Updates

This policy may be updated periodically. Continued use constitutes acceptance of changes.

GDPR Compliance

Effective Date: January 1, 2024

1. Legal Basis for Processing

We process personal data based on contract performance, legitimate interests, and consent where required by law.

2. Your GDPR Rights

Right to Access: Request copies of your personal data.

Right to Rectification: Correct inaccurate personal data.

Right to Erasure: Request deletion of your personal data.

Right to Restrict Processing: Limit how we use your data.

Right to Data Portability: Transfer your data to another service.

Right to Object: Object to processing based on legitimate interests.

3. Data Retention

We retain personal data only as long as necessary for service provision and legal compliance, typically 7 years for travel records.

4. International Transfers

Data may be transferred to countries with adequate protection levels or under appropriate safeguards.

5. Complaints

You have the right to lodge complaints with supervisory authorities regarding our data processing practices.

6. Contact Our DPO

Data Protection Officer: [email protected] | +1 (212) 555-0847

DMCA Policy

Effective Date: January 1, 2024

1. Copyright Respect

TrustFactor Travel respects intellectual property rights and expects users to do the same.

2. Infringement Claims

If you believe your copyrighted work has been infringed, please provide:

• Identification of the copyrighted work
• Location of the allegedly infringing material
• Your contact information
• A statement of good faith belief
• A statement of accuracy under penalty of perjury
• Your physical or electronic signature

3. Designated Agent

DMCA Agent: [email protected]

Address: 425 Park Avenue, Suite 1200, New York, NY 10022

4. Counter-Notification

If you believe material was removed in error, you may file a counter-notification with the same requirements.

5. Repeat Infringers

We will terminate accounts of users who are repeat infringers when appropriate.